Sides 1&2 : Questions 11-15
Label the map below.
Choose FIVE answers from the box and write the correct letter, A-H, next to questions 11-15.

• A biography
• B fiction
• C magazines
• D newspapers
• E non-fiction
• F photocopiers
• G reference books
• H study area

Sides 3&4 :Questions 16-20

Choose the correct letter, A, B or C.

16 After two years, library members have to:

• A show proof of their current address.
• B pay for a new membership card.
• C bring a passport or identity card into the library.

17 What happens if you reserve a book?

• A It will be available after five days.
• B You can collect it a week later.
• C You will be contacted when it is available.

18 Which materials can be borrowed for one week only?

• A some reference books
• B CD-ROMs
• C children’s DVDs

19 On which day does the library stay open later than it used to?

• A Wednesday
• B Saturday
• C Sunday

20 Large bags should be left on the

• A first floor.
• B second floor.
• C third floor.

LISTENING SECTION 2
Questions 11-20

11 B

12 H
Distraction Computers are beside the reference books on the next floor.

13 C
Distraction ‘newspapers’ are in the cafe, not to the left of it; ‘fiction’ and other books are mentioned, but only to explain that ‘You are not allowed to take [them] into the cafe’.

14 E
Distraction B: Although the guide also mentions ‘fiction’, it does not say these books are opposite the cafe; G: ‘reference books’ and F: ‘photocopiers’ are also mentioned, but these are on other floors (‘next floor’ and ‘basement’).

15 A
Distraction B and E: ‘authors of both fiction and non-fiction’ are mentioned, but there is no suggestion that these types of books are housed here; H: the ‘study area’ is mentioned, but this is where the talks are advertised, not held.

16 A
Distraction B: You only pay for a lost membership card (‘any lost cards are charged at £5’); C: A passport or identity card is only necessary when you first register (‘There’s no need to show a passport again’).

17 C
Distraction A: ‘five days’ is the length of time books are held after you’ve been contacted; B: If the book is in ‘another library’, you can usually have it ‘within a week’ but ‘it can take a few weeks’ if someone else has borrowed it.

18 C
Distraction A: Reference books can only be borrowed for ‘one day’; B: CD-ROMs can be borrowed for the same period as books (‘fourteen days’).

19 B
Distraction A: The library closes earlier than it used to on Wednesdays, not later; C: The library is going to be open on Sunday mornings but this is a ‘new development’.

20 B
Distraction A: You can get change for the lockers on the first floor; C: You ‘are not allowed’ to take large bags to the exhibition area on the third floor.